We Offer Direct Billing With These Insurers

  • Canada Life
  • Sun Life
  • Manulife
  • GreenShield
  • Desjardins
  • Equitable
  • claimsecure
  • iA
  • Empire Life
  • ICBC
  • WorkSafeBC

Which services can you direct bill for?

  • Physio, RMT, Chiro, Acupuncture: usually eligible with most extended health plans.

  • Kinesiology: often not covered by extended health; sometimes covered in special programs/ICBC active rehab.

  • Clinical Counseling (RCC): varies by plan.

ICBC (Car Accident Claims)

If you’ve been in a motor vehicle accident, ICBC may cover your treatment costs. At Phoenix Rehab, we direct bill ICBC so you don’t have to pay out-of-pocket for approved sessions.

  • What’s covered: Physiotherapy, Massage Therapy (RMT), Chiropractic, Kinesiology (Active Rehab), Counseling and Acupuncture.

  • What to bring: Your ICBC claim number and date of your accident, and photo ID.

  • Learn more from ICBC: ICBC Health Care Services & Treatments

WorkSafeBC (Workplace Injuries)

If you’ve been injured at work, WorkSafeBC may cover your rehabilitation costs. We can help with recovery and return-to-work planning.

  • What’s covered: Physiotherapy, Chiropractic, Massage Therapy (RMT) and Acupuncture are most commonly approved.

  • What to bring: Your WorkSafeBC claim number and employer information.

  • Learn more from WorkSafeBC: WorkSafeBC Health Care Benefits

MSP (Medical Services Plan of BC)

The BC Medical Services Plan (MSP) provides partial coverage for some patients on premium assistance. While coverage is limited, you may be eligible for reduced rates on certain visits.

  • What’s covered: A limited number of visits per year for Physiotherapy, Chiropractic, Massage Therapy, and Acupuncture, if you qualify.

  • What to bring: Your BC Services Card (CareCard).

  • Learn more from MSP (Health Insurance BC): MSP Supplementary Benefits

We offer direct billing with the following insurers: Canada Life, Sun Life, Manulife, GreenShield, Desjardins, Equitable Life, ClaimSecure, iA Financial Group, Empire Life.

We’re pleased to offer direct billing for many major insurance providers, including those listed above — and the list continues to grow.


Please note that this is not an exhaustive list. If you don’t see your insurer mentioned, give us a call and we’ll be happy to check if your plan is eligible for direct billing.

To make your first visit smooth, please bring your insurance card (and claim number if applicable). This allows us to verify your benefits quickly and confirm coverage before your appointment.